Reliable Tiling ("we", "us") respects your privacy. This page explains what personal information we collect through this website, why, and what we do with it, in line with the New Zealand Privacy Act 2020.
When you use the enquiry form, we collect the name, email address, phone number and message you provide, so we can get back to you about your job.
When we prepare a quote or invoice for you, we collect your name, email address, postal/site address and a description of the job, so we can send you that document.
We don't use tracking cookies or analytics scripts on this site, and we don't collect any personal information beyond what's needed to respond to your enquiry or prepare your quote or invoice.
We don't sell, rent or trade your personal information to any third party. Emails you send us are relayed through our website hosting provider's mail service, purely to deliver the message — they don't use its content for any other purpose.
Enquiry messages are kept only as long as needed to respond to you, or as part of a job's records if it goes ahead. Quote and invoice details are kept as part of our business records for as long as required under New Zealand tax and accounting rules.
Under the Privacy Act 2020, you have the right to ask what personal information we hold about you, and to request that it be corrected. To do so, get in touch using the details below.
This site is served over HTTPS, and our admin dashboard is password-protected.
If you have any questions about this policy or how your information is handled, contact us at [email protected] or 022 128 2698.
This policy is provided as general guidance for a small trades business and is not legal advice. If you have specific privacy or compliance concerns, please seek independent legal advice.